Context: In the Mining industry, operational resilience score is built in how the organization behaves when pressure begins to rise, not in reports compiled afterward.

Challenges: Dependencies tighten, capacity thins, and small delays compound as decisions slow across functions, with risk, operations, and compliance each acting within their remit but coordination lagging until disruption crosses from manageable to material.

Solution: The Resilience Guidance Agent, an AI agent built using Microsoft Copilot Studio, monitors stress indicators across processes and suppliers as tolerance narrows and intervenes during contingency activation decisions, flagging recovery timeline risk before disruption takes hold.

Impact: Mining operators following this approach see teams manage conditions rather than incidents, with resilience scores improving because decisions are taken earlier under live conditions with clear accountability.