Copilot Studio inline Base64-encoded images Context: Displaying images in conversational AI interfaces like Microsoft Copilot Studio can be challenging due to system sanitization of HTML tags. While rich media enhances user experience, embedding images directly into messages often fails due to platform restrictions. Developers and makers need a reliable workaround to present visual content dynamically within chat flows. Solution: A clever method to display images in Copilot Studio is by using inline Base64-encoded images via the data URI scheme . This approach involves encoding the image into Base64 format, embedding it within an tag, and assigning the tag to a variable. Instead of placing the tag directly in the Send message node (which gets sanitized), you store it in a variable as shown in the image. Then, assign this variable to the Send message node. This technique allows any image—charts, icons, screenshots—to be displayed as long as it’s Base64-encoded. Impact: This method unlocks a new level of visual interactivity in Copilot Studio, enabling makers to enrich conversations with dynamic imagery. Whether it's showing a product preview, a data visualization, or a user guide, this approach enhances clarity and engagement. It’s a simple yet powerful trick that expands the creative possibilities of Copilot Studio without compromising platform integrity Previous Item Next Item

Multi-agent orchestration in Microsoft Copilot Studio Context: As enterprise workflows grow more complex, relying on a single AI agent to manage diverse tasks becomes limiting. Traditional automation often operates in silos, lacking coordination across systems and teams. To meet the demands of modern business operations, organizations need intelligent agents that can collaborate, delegate, and reason together—mirroring how human teams work. Solution: The Multi-Agent Orchestration capability in Microsoft Copilot Studio introduces a new paradigm for enterprise AI. Announced at Microsoft Build 2025, this feature allows organizations to build interconnected agent ecosystems where agents can delegate tasks to one another and operate in sync. Agents created using Microsoft 365 Copilot, Azure AI Agents Service, and Microsoft Fabric can now collaborate to complete complex, cross-functional workflows. For example, one agent might extract CRM data, another drafts a proposal in Word, and a third schedules follow-ups in Outlook—all coordinated seamlessly. This orchestration is managed through a low-code interface, enabling makers and developers to design intelligent workflows without deep technical expertise. Impact: Multi-agent orchestration empowers businesses to scale AI across departments and systems, enhancing productivity and decision-making. It brings connectedness, intelligence, and automation to tasks like customer onboarding, incident management, and executive briefings. By enabling agents to work as a team under human oversight, organizations can achieve greater agility, reduce manual coordination, and unlock new levels of operational efficiency. Previous Item Next Item

SharePoint Search Genie – Smart Document & Record Search with Microsoft Copilot Studio Context In many organizations, searching for files or list items means hunting through folders, remembering file names, or emailing colleagues for links. This wastes valuable time and breaks focus. Traditional search often feels slow and disconnected. Solution SharePoint Search Genie is a conversational agent built using Microsoft Copilot Studio and Power Automate , designed to make document and record searches effortless. Employees can simply type what they need—like a file name or keyword—and get instant results inside a chat interface. Core Features: Search documents in SharePoint libraries by keyword. Search records or list items (tasks, issues, assets) instantly. Conversational experience with clear prompts and quick actions. Smart fallback : If no results are found, the agent guides users to retry or exit gracefully Impact SharePoint Search Genie saves time, removes the hunt for files and records, and makes work smoother. Employees find what they need in seconds—without leaving the chat or sending multiple emails. Built on Microsoft’s secure, low-code tools, it’s easy to deploy, scale, and manage. Previous Item Next Item

Streamlining IT Support with Copilot Automation Context In many organizations, handling IT support relies heavily on manual emails, informal follow-ups, or scattered ticketing spreadsheets. Employees often don’t know where to log issues, how to check ticket status, or whom to contact when problems escalate — resulting in delays, repeated requests, and unnecessary IT workload. Traditional support desks can feel disconnected and lack the conversational clarity today’s workforce expects. Solution The ITMate Copilot Agent is a low-code, conversational IT support assistant built using Microsoft Copilot Studio, Power Automate, Outlook, and SharePoint. It empowers employees to raise new IT tickets, check ticket statuses, find answers to common IT questions, and escalate urgent requests — all through a smart, user-friendly chat interface. ITMate stores ticket data in a SharePoint list, handles escalation notifications automatically via Outlook, and uses a Word-based FAQ knowledge source to instantly resolve routine queries like VPN help or password resets. This provides an interactive, guided support experience with adaptive flows and real-time backend integration — without relying on manual emails or standalone ticketing tools. Impact The ITMate Agent transforms traditional IT helpdesk operations by turning repetitive tasks into a modern, conversational flow. It cuts down on email back-and-forth, improves ticket tracking, and ensures urgent issues get immediate visibility. Built entirely on Microsoft’s secure, low-code ecosystem, ITMate delivers a scalable, intelligent solution that boosts IT team efficiency, reduces support delays, and gives employees a clear, fast way to get help — all without extra tools or complex support portals. Previous Item Next Item

Asset Management Context: Managing physical assets efficiently is vital for productivity but often hindered by manual, error-prone processes. The MS Power Platform provides a framework to modernize this management. Solution: Our asset management solution on the MS Power Platform includes: Self-Service via Power Apps: Enabling employees to manage their equipment needs independently. Real-Time Tracking with Dataverse: Offering precise inventory control and asset lifecycle management. Automation through Power Automate: Streamlining workflows for maintenance, notifications, and compliance. Integration & Scalability: Seamlessly connecting with Microsoft's ecosystem for enhanced functionality. Analytics: Providing insights for strategic decision-making on asset usage and investment. Impact: Efficiency Gains: Reduces administrative load, speeding up project readiness. Cost Reduction: Minimizes loss and optimizes asset investment. Compliance: Ensures adherence to regulations through automated checks. Employee Empowerment: Increases satisfaction with self-service capabilities. Data-Driven Decisions: Informs better asset management and planning. Future-Proofing: Allows for growth without system overhaul. Previous Item Next Item

CoE Admin Environment Request Context : The CoE Admin Environment acts as a central hub where all requests for new Power Platform environments are managed. This ensures that every new environment adheres to organizational governance policies, security standards, and resource allocation strategies. Solution : Utilizes the Environment Request App, which provides a user-friendly interface for makers to submit environment creation requests. This app includes features for specifying environment details, selecting appropriate data policies, and choosing environment types. Admins can review these requests, approve or deny them based on predefined criteria, and automate the setup process, ensuring that all environments are created with the necessary security and compliance measures in place. Impact : The system significantly reduces the time and effort required for environment provisioning, thereby enhancing operational efficiency. It ensures that all environments are compliant with organizational policies from inception, reducing security risks. By automating and standardizing the request process, it also minimizes administrative workload, allowing IT teams to focus on higher-value activities. Additionally, this structured approach to environment creation helps in better managing Power Platform resources, leading to optimized usage and potential cost savings. Previous Item Next Item

Acclero Technologies Private Limited Accessibility Statement Accessibility Statement This statement was last updated on 29th Jun 2025 . We at Acclero Technologies Pvt Ltd are working to make our site www.acclerotech.com accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Requests, issues and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: compliance@acclerotech.com

Streamlining Business Travel Requests with Copilot Automation Context In many organizations, the business travel request process is still manual and fragmented. Employees submit travel plans through emails, spreadsheets, or offline forms — leading to slow approvals, lack of visibility, and frequent miscommunication between employees, managers, and finance teams. Traditional travel management often lacks conversational clarity and real-time updates, leaving employees uncertain about policies and request status. Solution TravelMate is a low-code, conversational travel request assistant built using Microsoft Copilot Studio, Power Automate, Dataverse, and Outlook. It empowers employees to: submit travel requests through an easy, chat-based interface, track the status of submitted trips anytime, ask questions about company travel policies using structured Dataverse data and an integrated PDF FAQ as a generative knowledge source. TravelMate stores each request in a Dataverse table, including destination, dates, purpose, estimated cost, and status. Submitted requests instantly trigger a Power Automate flow that notifies the appropriate manager through Outlook, ensuring fast, accountable approvals. The agent automatically recognizes the user’s role — Employee or Manager — and adapts flows accordingly. Managers can view, approve, reject, and comment on requests directly inside the same chat, eliminating back-and-forth emails. Impact TravelMate transforms how organizations handle business travel by delivering a secure, modern, conversational experience. It removes the need for manual email chains, reduces approval delays, and centralizes all travel data in a single source of truth. Employees gain transparency and self-service control, while managers benefit from clear, structured workflows — all built entirely on Microsoft’s trusted low-code platform. The result: faster approvals, improved policy compliance, and a smoother travel management experience — without custom tools or outdated paper trails. Previous Item Next Item

Leave Management AI Agent Context: Managing leave can be a bureaucratic nightmare for both employees and HR, with paperwork, manual tracking, and policy confusion often leading to delays, errors, or policy violations. Solution: This AI agent automates the leave process, allowing employees to submit requests, check leave balances, and review company policies with ease, all within familiar platforms like Microsoft Teams or your HR portal, ensuring accuracy and compliance. Impact: It reduces administrative workload, minimizes miscommunication, and enhances employee satisfaction by making leave management straightforward, transparent, and efficient, leading to better work-life balance and HR resource allocation. Previous Item Next Item

Citizen Services AI Agent Context: The complexity of government services often results in citizens facing barriers when trying to access essential information or services. This can be due to outdated systems, lack of transparency, or simply the overwhelming nature of navigating bureaucratic processes. The need for a more user-friendly, efficient, and transparent interaction with government bodies has never been more critical, especially as digital expectations rise among the populace. Solution: The Citizen Services AI Agent is a game-changer for public sector efficiency. It uses AI to interpret publicly available government data, offering a Q&A platform where citizens can get instant answers to their queries. This agent can be rapidly deployed by any government organization without needing to gather additional private data, thus ensuring privacy and security. It communicates in plain language, making government services less intimidating and more accessible to people from all walks of life, regardless of their technical proficiency. Impact: By deploying the Citizen Services AI Agent, public sector organizations can dramatically improve service delivery. It reduces the administrative burden, cuts down on wait times for information, and enhances the public's perception of government responsiveness and transparency. This leads to increased citizen satisfaction, higher engagement with government services, and ultimately, a more inclusive society where everyone has the tools to participate fully in civic life. This agent not only streamlines processes but also fosters a culture of trust and cooperation between the government and its citizens. Previous Item Next Item

Well-Architected Performance Efficiency Checklist and Tradeoffs Context: Without a customizable checklist for ensuring performance efficiency, enterprises may struggle to meet workload demands effectively. This can lead to suboptimal resource utilization, increased operational costs, and potential delays in project delivery. The lack of standardized performance metrics can result in inconsistent outcomes and reduced overall productivity. Ultimately, the absence of such a checklist can hinder the organization's ability to maintain high performance standards and achieve business goals. Solution: The customizable Performance Efficiency checklist, adopted from Well-Architected Framework, presents a set of recommendations to design workload so it can grow and meet workload usage demand. The goal of performance is to maintain the efficiency of every interaction with a healthy system as demand increases. When we design and implement for performance, we focus on the efficiency and effectiveness of cost, complexity, supporting new requirements, technical debt, reporting, and toil. Impact: For every system, there's a limit to how much we can scale it without redesigning, introducing a workaround, or incorporating human involvement. However, if we don't include performance efficiency practices and consider the tradeoffs, our design is potentially at risk. This Checklist helps carefully consider all the points to instill confidence in system's successful performance. Previous Item Next Item

AI Builder & Automations AI Builder enables business to use intelligence to automate processes and glean insights from your data With AI Builder, we can build custom models tailored to your needs or choose a prebuilt model that is ready to use for common business scenarios, such as Invoice processing, Receipt processing, Category classification, Entity extraction, Key phrase extraction, Text recognition, Text translation, Sentiment Analysis etc. Next Previous