Context

Modern operations depend on accurate, instantly accessible knowledge. The Operator Knowledge Assistant is built on an AI‑first design, powered by a curated internal knowledge base containing operating procedures, startup/shutdown checklists, and emergency guidance. Operators can ask natural language questions and receive precise, contextual, and cited answers.

Challenges

Operators often rely on scattered documents, manual search, and inconsistent revision control. Training gaps go unnoticed, frontline escalations pile up, and supervisors struggle with ambiguous or incomplete information. Ensuring governance, content curation, escalation workflows, and continuous learning across roles—from operators to supervisors and trainers,creates operational friction.

Solution

Using an AI‑first planner and designer, the system auto‑generates a complete blueprint,apps, agents, flows, data tables, analytics, and governance. Operators get a Copilot‑powered assistant for immediate answers, supervisors manage escalations, trainers track usage insights, and administrators enforce configuration and compliance. With structured curation, natural language Q&A, audit logs, and AI‑driven recommendations, the solution delivers safer operations, faster decisions, and continuous improvement.