Context: In utilities, regulatory compliance is shaped daily by how consistently obligations are tracked, acted on, and closed across operations, not by how well rules are understood.

Challenges: Deadlines drift, evidence is gathered late, and corrective actions remain open longer than intended, with ownership shifting as tasks move between operations, compliance, and field teams.

Solution: The Regulatory Compliance Guidance Agent, an AI agent built using Microsoft Copilot Studio, monitors inspection, filing, and corrective-action deadlines as they approach and intervenes during owner follow-up, flagging obligations at risk of slipping before escalation is required.

Impact: Utilities following this approach see commitments met earlier and exceptions resolved before they accumulate, with compliance scores strengthening as a result of consistency, not control.