Context: Monitoring social media for brand sentiment is crucial but can be overwhelming. Businesses need quick alerts on negative feedback to manage public perception effectively.

Solution: Utilizing AI Builder within Power Automate, this solution analyzes new X posts for negative sentiment and automatically triggers an email notification through Outlook, ensuring swift response to potential PR issues.

Impact: This proactive approach allows businesses to address negative feedback promptly, potentially mitigating reputational damage, enhancing customer service, and maintaining a positive brand image online.